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Terms of Service

Terms of service

The company LEGA S.r.l. with its registered office at Via Maestri del Lavoro, 23 – 48018 Faenza (Ra), Italy, registered on the Company’s register with the Chamber of Commerce of Ravenna under no.001403 – “REA” (Economic Administrative Index) no. 84122, VAT no. IT00043230390, is owner of the website http://www.legaitaly.com

The following general terms and conditions are an integral part of all our supply contracts, even when orders are taken by telephone, verbally, by fax or via e-mail. Any contract by and between the company Lega S.r.l. and any of its customers shall be intended as formally entered into and perfected with the acceptance of the order by Lega S.r.l. This acceptance shall be implicit and automatic unless otherwise communicated to the customer in any manner.

By placing an order, the customer implicitly accepts these general sale and payment terms and conditions.

1. PRICES

Prices are to be intended for goods delivered ex-factory, with packing charged at cost. The prices that will be published from time to time, replace those applied previously and are subject to availability of products and raw materials. Product images in this catalogue are indicative and not binding.

2. ORDERS 

Orders sent to Lega S.r.l. should be complete in all their parts and report product codes as contained in this catalogue. In case of non-availability of any of the products ordered, Lega S.r.l shall notify the customer as soon as possible.

3. PAYMENT

All payments to Lega S.r.l. shall be made as follows:

A) Advance payment by means of bank transfer. Reason for payment must include the order number and date in addition to the full name of the person who actually placed it. Payments must be sent to:

Lega S.r.l.
Via Maestri del Lavoro, 23
48018 Faenza (Italy)
(Bank) Banca di Credito Cooperativo Ravennate e Imolese - Faenza seat.
IBAN IT86 L085 4223 7000 0000 0012 975
BIC/SWIFT: ICRAITMMF20

B) Cash on delivery, i.e. payment is made directly to the courier. At the time of delivery of the goods, the customer will pay the amount directly to the courier, either in cash or by check payable to Lega S.r.l.

C) By Credit Card (service available online, on a secure server of our bank). We accept all major cards (Visa, MasterCard, American Express).

4. DELIVERY AND BILLING

Delivery of goods will be accompanied by a commercial invoice issued by Lega S.r.l. at the time of shipment. To this end, the customer is required to communicate a valid VAT number and tax payer’s code. It will not be possible to make any change to the invoice after issued.
Shipments shall be made by a carrier chosen by Lega S.r.l.

Shipping charges are due in any case, and are to be paid by the customer, even if goods that have been regularly ordered are returned to the sender. Any return charges to Lega S.r.l.’s warehouse, shall be paid by the customer.

5. DELIVERY LEAD TIME

Goods will normally be delivered by Lega S.r.l. within 30 days from order receipt date (subject to availability). Lega S.r.l. shall not be liable, in any case, for losses due to any delayed order processing and/or shipping.
The goods shall be considered to have been delivered at the time they leave Lega S.r.l.’s warehouse.
The goods travel at the risk of the buyer, even if sold carriage paid to destination.

6. WHAT TO DO ON RECEIPT OF GOODS 

Upon receipt of the goods, the customer should check:

A) That the number of packages corresponds to that reported in the packing list.

B) That the packages are not damaged or tampered and perfectly closed.

C) In case damages and/or signs of tampering are found, the customer shall immediately put in a claim for the consignment. To do this, he/she shall write “I ACCEPT CONSIGNMENT WITH RESERVES” on the transport document, clearly stating the reason for the claim and adding his/her signature.

D) Any other damage shall be reported by the customer within seven days from date of receipt of the goods.

E) Once the customer has signed the consignment note, he/she cannot make any claim about the appearance of the goods.

7. WARRANTY

All products sold by Lega S.r.l. are covered by a 24 months warranty.
In order to receive warranty service, the customer must keep and store the invoice or consignment note. In such cases, the customer may contact Lega S.r.l.’s After-sales staff by sending an email to assistenza@legaitaly.com or however report any defects to Lega S.r.l.’s After-sales staff returning the product in its original packaging (complete in all its parts, with any document and accessories such as instruction manuals and the similar) no later than 15 days from date of receipt of the product.
Return shipping changes are the responsibility of the customer. The guarantee is applicable to products that present defects of conformity and/or malfunctionality, and on condition that the same product was used correctly, in accordance with its intended use.
The guarantee will not cover products which have been modified and/or repaired by the customer without the prior written consent of Lega S.r.l.
Should it appear that the defect cannot be attributed to lack of conformity of the product, all costs of verification and fixing incurred by Lega S.r.l. shall be charged to the customer.

8. COMPLAINTS 

Any complaints must be notified to Lega S.r.l. within 15 days from the date of receipt of the goods.
No complaints will be accepted after this period of time.

9. JURISDICTION

Subject to any applicable Consumer Protection provisions laid down by law, any dispute shall be referred to the exclusive jurisdiction of the court of Ravenna.

 

Notes and special requests